Choose one format below. Tuition is a one-time price per person; confirm your session before payment.
Who should attend
Built around your everyday decisions.
Owners, branch leaders, crew supervisors and managers of growing service businesses.
Before the session
Track five days of owner interruptions and bring one recurring task that should not require your personal approval every time. Remove employee names.
The curriculum
Learn it. Practice it. Apply it.
01
Find the owner bottleneck
Record where work waits for the owner and why.
Your practice: Sort five interruptions into owner decision, missing procedure, missing information or missing authority. Select one responsibility for a two-week delegation pilot.
02
Roles and decision rights
A role scorecard defines the purpose of the role, the results it owns and how those results are observed.
Your practice: Write a delegation agreement. A partner tests it with a routine case and an exception. Revise any unclear authority limit.
03
Procedures people can use
A useful operating procedure is short enough to follow while working.
Your practice: Create a one-page procedure for the delegated task. Have a partner follow it using a fictional example without extra verbal explanation.
04
Weekly leadership and coaching
Use a short weekly meeting to review results and remove obstacles.
Your practice: Run a seven-minute coaching role-play and build a 30-minute weekly meeting agenda. Assign a measurable action without taking the task back from the employee.
Two ways to learn
A focused introduction. A workshop to put it into practice.
90-minute introduction
Understand the core ideas, work through an example and complete one business tool. A focused option for networking groups and team meetings.
Includes: guided discussion, a worksheet and a next-step commitment. Attendance acknowledgment only.
One-time tuition per person, in USD, before applicable tax. Member pricing requires verified active Safer Pros membership.
Make the next 30 days count.
Set a baseline, choose an owner, test a change and review the result. Select measures relevant to your business:
Owner interruptions per week
Commitments completed by agreed dates
Rework or reopened tasks
Decisions handled within delegated authority
Workshop rhythm
Opening and case study; four teaching and practice modules; application lab; knowledge check; action planning.
The four-hour format includes 220 instructional minutes and two ten-minute breaks. Course examples are educational and do not guarantee financial or business results.
Before you enroll
Are dates and tuition available?
Request information for upcoming public sessions or private company training. We will confirm dates, instructor, format, tuition and participant terms before you enroll. Submitting an inquiry does not reserve a seat or charge a payment.
What does the completion certificate mean?
The four-hour workshop requires all 220 instructional minutes, at least four of five knowledge-check answers correct, and all four capstone criteria met. Coaching and reassessment are available. The certificate documents course completion; it does not provide a professional license, CEU credit, accreditation or Safer Pros provider verification.
Can our whole team attend?
Yes. Request private company training and include your location, preferred format and approximate group size. Examples can be adapted to your service category.
What if I need an accommodation?
Contact info@saferpros.com with your participation needs. We can discuss accessible materials and alternatives to verbal role-play before the session.
Put this program on your team’s agenda.
Ask about a public session, a networking-group introduction or private team training.